Weekly Musings of the 13th

 

Here we are at the end of another week and this one is the 13th which means that nearby Port Dover will be hosting a chilly Friday the 13th.  Although there will be less people there will be motorcycles humming through the area.  

So, funny story coming, a little embarrassing but hey, what the heck.  Monday was usual intent, heading out to get groceries for the week with the extra next Monday Family Day stuff as it is a long weekend.  Except, Sparky wasn't starting again and we put in our 3rd call to CAA (we get one more free one).  As I phoned hubby called to dealer to get yet another battery.  It is the only flaw with Sparky, he seems to have weird battery trouble.  Anyway, instead of a long wait the booster guy was just up the street and came within 15 minutes, we were charged and on our way.  So, Monday went by with also a email from Endy saying that hubby's mattress was on the way and would be there on the Tuesday.  Good news we had no plans to go anywhere.  By 10 o'clock at night on Tuesday there was no delivery and we did our usual getting ready for bed.  I figured I would soon get an email saying that there had been a delay and it would arrive on Wednesday.  No worries.  

Here comes the drama.  

I woke suddenly at what I thought must be early like 11:30 or maybe, just maybe around midnight.  I reached for the phone as I may not worry but I like details to be put in place.  I grabbed my phone and did a quick glance at my email.  I expected to see a subject line about a delay but my heart jumped a beat when the subject line read - Delivered.  I did like the bunny here except I didn't scream and shout because hubby was sleeping in his bed.  I grabbed my bathrobe and threw it on.  In an apartment building we have had two issues that are rare but do happen.  Sometimes a delivery guy has trouble with the intercom and leaves the parcel between the two doors or sometimes the really bad ones leave it outside at a back door.  We haven't had porch pirates but you never know.  Anyway, I checked my phone, no missed calls and no knocks at the door (I know because I always wake at those), no texts, nothing to say that a delivery person had been.  Now keep in mind during all this time I did not look at the time.  I opened the front door and looked out, no boxes.  I went down the stairs to the lobby (hair all standing up from sleep and in my robe and slippers) looking all around the lobby, nothing.  I had my keys so I went out the front door, yes, in the cold, looking, no boxes.  I went to the back doors and looked, nothing left outside.  I walked up the stairs once more, checking every floor from one to eight, nothing, no boxes.  Yes, I am breathing hard with the running up the stairs but grateful I saw no one.  Finally I gave up and came back to our apartment while doing so I checked the time... not early... OMgoodness...it is 3 o'clock in the morning!!!!  

I was still breathing hard and a bit freaked out, this time I woke hubby in my panic and then I gave into tears.  Hubby calmed me down as he always does and said that we shall reach out the the Super in the morning, perhaps it went to the other building and I can reach out to the shipper and the company.  

I calmed down but I knew I wouldn't be able to get back to sleep.  Hubby was in full caring mode and crawled into my bed with me to help me get back to sleep.  Before I did I replied to the delivery message telling them there is nothing here.  I figured that I would settle after I had at least done something to tell someone that nothing was delivered. Little did I know that AI with the name of Lumo was there and answering emails.  After a few back and forth emails it opened a service ticket that would be looked into when actual people were at work at Endy.  I went to sleep with hubby beside me.  Apparently I still did kick him when I moved my feet closer.  I maintain I didn't kick but he maintains I did.  Just like he says he didn't sleep at all but I heard him snoring and he says he heard me snore so he knows I was sleeping when I say I wasn't.  You can see the reason why we sleep separate now.  Cuddling is fine but sleeping has to be alone.  Now it was nearly 4 and I did relax knowing I did what I could and that the rest needed to wait until later in the morning.  

First thing with my cup of tea in hand I wrote an urgent service ticket to the delivery service asking where did the driver deliver our order.  I didn't bother with Endy because there was already a service ticket put in by their AI.  The delivery company lady wrote back within 30 minutes saying that their company did not send out any delivery notices because they are not given that information.  She said she checked on the status of the shipping number and it had just been loaded on the truck that morning.  She said that means it will probably be here today but it's original date of delivery was the 13th which was still two days off.  She asked if I could tell her who sent the notice.  I replied with gratitude and told her that she just lowered my blood pressure.  I gave her our phone number with permission to give it to the driver so he can call when he is here and hubby will meet him at the door.  I figured if they didn't have any of our information beyond the address then they wouldn't have a phone number for us.  I also attached the delivery email to her.  

I then wrote an email to Endy with the details I received from the shippers and told them that they really panicked me with their premature delivery notice.  Between 3:30 and 4 p.m. that afternoon the truck arrived in the back and the driver called us.  In moments the parcels were safe and sound with us.  I wrote the lady at the company and told her that it arrived and that their driver was really kind and helpful and to tell him thank you.  I, also, wrote Endy and told them that NOW the delivery had arrived.  

Soon, hubby had set up everything and was very happy with the new mattress.  The old piece of foam was worn out and was cut up and tossed.  

I did receive replies from both companies.  The trucking company that thanked me for the notice so that it could be used in future communications with Endy and that they appreciated our thanks.  Endy too, replied saying how sorry they were to panic me and they would be looking into how the delivery notice went out prematurely.  They said they didn't want that happening again.  

Oh, and I didn't tell either company the details of my panic, that was too much to share - LOL.  I needed a couple of days before I, of course, shared it here.  

And so, the rest of the week settled down after the late night drama that I jumped into without thought at a way too early hour.  

So Happy Valentine's Day tomorrow and a lovely weekend.  I hope I gave you a smile with my tale of drama.